Calm doesn’t mean careless.

Hype and volume is an easy way to front effort or concern.

The idea is: If I yell louder about something, surely I must care more?

Really, creating change is about enrolment.

Of course volume might play a role, but it’s the underlying message, concept, story and language that’s far more important.

If we aren’t yelling, frustrated or flustered it doesn’t mean a lack of care or concern around the events at hand.

Often, it might be the opposite.

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