Enrolment is the act of inviting someone along to your future with a particular possibility. “I’ve created this thing, we are going over here – this is what it looks like, this is what you may find – would you like to come?” The thing is, enrolment is very, very important. It’s the difference between...

In 1996 my Dad and I were walking the streets of Lautoka, the second largest city in Fiji. The boat was anchored in Saweni bay, and we had gone into town to find some supplies. We’re walking along the street, and all of a sudden, we find we’ve become a trio. A man had swooped...

One time a guy walked into the gym we owned and asked if he could borrow the espresso machine which was sitting behind the counter. He said he had applied for a high-end barista role in a nearby Melbourne café, despite having never pulled a shot. He’d lied on his CV in order to get...

In October 2009, I stepped off the plane in Hawai’i, on the big island. I was going to race in an Ironman triathlon there 10 days later, and I had gotten there early to try and get “used” to the weather differences. The shift in heat and humidity from Sydney was startling. Back in those...

Hyper positive feedback is disproportionately used. While it’s nice to receive this kind of praise from your Auntie Mary, if you’re trying to create great work, it really doesn’t help that much at all. Real feedback on the other hand can amplify our work. This is generous. Real feedback encourages us to go further in...

If you’re not getting traction in something, there are two places to look. One is the commitment. Are you showing up to the gym? Are you putting in the work? Are you actually doing the marketing work? Can you show me your sales board? The other is the skillset. If the work is being done,...

When I was 12, we were getting ready to sail the boat from Auckland to Fiji. The trick is to wait for a “weather window” – a time when you can hopefully shoot the gap between weather systems and have somewhat favourable conditions. In this first trip, we picked a time, left, and then got...

On Monday we grabbed a smoothie from Acai Brothers in Noosa. It was a hot, humid Queensland day – the young kid behind the counter said that they were busy for a Monday. While we pondered the menu and talked about a couple of options, I could see him watching excitedly and pre-filling the order...